Step 1. In search bar, search for "SOA SVCI".
![](https://svcidoc.wela.ph/content/images/2022/01/Screenshot-2022-01-21-111823.png)
Step 2. To remedy the double balances in a student's SOA, click the "Account Closing SVCI" button.
![](https://svcidoc.wela.ph/content/images/2022/01/Screenshot-2022-01-21-112854.png)
Step 3. Check for the duplicate account closing of the student for the current school year and semester. (Note: Kindly make sure to open the entries to check for the duplicate)
![](https://svcidoc.wela.ph/content/images/2022/01/Screenshot-2022-01-21-113341.png)
Step 4. To the duplicate by by selecting the check box along its row. Click the "Action" button then select "Delete".
![](https://svcidoc.wela.ph/content/images/2022/01/Screenshot-2022-01-21-113849.png)
Step 5. Go back to the student's SOA. Click the "Refresh" button to update the SOA. Double balance issue is now fixed.
![](https://svcidoc.wela.ph/content/images/2022/01/Screenshot-2022-01-21-114253.png)